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Internet Providers' Response to Coronavirus Pandemic Update

The COVID-19 pandemic has significantly impacted how we live, work, and connect. Internet providers have played a crucial role in ensuring that people stay connected during these challenging times. This article provides an update on how various internet service providers (ISPs) have responded to the pandemic, including new initiatives, support measures, and related articles for further reading.

Key Initiatives by Internet Providers

Keep Americans Connected Pledge

In response to the COVID-19 pandemic, FCC Chairman Ajit Pai announced the Keep Americans Connected Initiative on March 13, 2020, and extended it to June 30, 2020. The pledge included commitments from more than 800 companies and associations to:

• Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the pandemic.
• Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the pandemic.
• Open Wi-Fi hotspots to any American who needs them.

Affordable Connectivity Program (ACP)

During the pandemic, the Affordable Connectivity Program (ACP) was launched to help low-income households stay connected. The program provided $30 monthly subsidies for internet bills, or $75 discounts in tribal or high-cost areas. However, the ACP is now out of funds, and its future remains uncertain. Many ISPs are preparing post-ACP plans to continue supporting their customers.

Specific Provider Responses

Verizon

Verizon introduced the "Verizon Forward" initiative, offering home internet for as low as $20/month. New customers could pay $0/month for the first six months they are enrolled.

AT&T

AT&T continued offering its "Access from AT&T" plan, which provides 100 Megabit speeds for $30/month. With the ACP’s $30 discount, this plan was previously free for some customers.

Comcast

Comcast’s "Internet Essentials" plan provides a low-cost connectivity option, with home internet starting from $9.95/month. Additionally, customers can transfer their ACP benefit to some plans.

Charter

Charter, the largest provider in the ACP program, has not made specific announcements about ACP replacements. However, some customers may be eligible for Spectrum’s Internet Assist Plan, offering 50 megabit internet for $24.99/month.

Local Government Initiatives

Local governments have also stepped up to address digital inclusion during the pandemic. Initiatives include:

• Expansion of free public Wi-Fi.
• Providing subsidies for home broadband service.
• Supporting gap networks through regulation, technical assistance, bulk equipment purchasing, and funding.
• Providing financial support to local organizations conducting outreach and guidance for federal broadband programs.

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Conclusion

The COVID-19 pandemic has underscored the importance of reliable internet access. While many ISPs have taken significant steps to support their customers during this time, the future of programs like the ACP remains uncertain. Continued efforts from both providers and local governments are essential to ensure that all Americans can stay connected in an increasingly digital world.

For more updates and information on internet service providers' responses to the pandemic, stay tuned to our blog.

Viasat vs HughesNet: Which is Best for Your Internet Needs?

When choosing a satellite internet provider, two prominent names often come up: Viasat and HughesNet. Both offer a range of plans catering to different needs, but which one is right for you? This updated comparison will help you decide by examining the latest plans, pricing, and speeds from both providers.

Viasat Plans

Viasat offers a variety of plans with different speeds and data allowances. Here are the current options:

HughesNet Plans

HughesNet offers straightforward plans with consistent speeds but varying data allowances. Here are the latest plans:

Comparison Chart

To help you compare Viasat and HughesNet side by side, here is a detailed comparison chart:

Key Considerations

• Speed: Viasat offers higher maximum speeds (up to 100 Mbps) compared to HughesNet's consistent 25 Mbps. If speed is a priority, Viasat might be the better choice.
• Data Allowance: Viasat also provides higher data allowances, with plans offering up to 150 GB. HughesNet’s highest plan offers 75 GB.
• Pricing: Viasat’s plans start at a lower price point ($49.99/mo) compared to HughesNet ($64.99/mo). However, HughesNet’s pricing is more consistent across its plans.
• Equipment Fees: Viasat has lower equipment rental fees ($9.99/mo) compared to HughesNet ($14.99/mo), but both providers offer the option to purchase the equipment outright.

Additional Features and Benefits

Viasat

• Unlimited Data Plans: While Viasat's plans have data allowances, they do not cut off your internet once you exceed the limit. Instead, they may reduce your speeds during peak times.
• Viasat Shield: This is a security suite that helps protect your devices from online threats.
• Flexibility: Viasat offers a range of plans with varying speeds and data allowances, giving you more options to choose from based on your needs.

HughesNet

• Bonus Zone: HughesNet offers an additional 50 GB of data per month to use during off-peak hours (2 AM - 8 AM).
• SmartTechnologies: These include features like SmartFetch and SmartCompression, which help optimize your data usage and improve browsing speeds.
• No Hard Data Limits: Similar to Viasat, HughesNet doesn’t cut off your internet if you exceed your data limit. Instead, they may reduce your speeds.

Customer Service and Support

Customer service is a crucial factor when choosing an internet provider. Here’s a comparison of Viasat and HughesNet in this area:

• Viasat: Viasat offers 24/7 customer support via phone and online chat. They also have a comprehensive online help center with FAQs, guides, and troubleshooting tips.
• HughesNet: HughesNet provides 24/7 customer support through phone and chat. Their website includes a robust support section with FAQs, video tutorials, and troubleshooting guides.

Installation and Setup

Both providers require professional installation for their satellite internet services:

• Viasat: Installation is typically free with a two-year contract. A technician will install the satellite dish and modem at your home.
• HughesNet: HughesNet also offers free standard installation with a two-year contract. A professional technician will set up the satellite dish and modem.

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Conclusion

Choosing between Viasat and HughesNet depends on your specific needs. If you require higher speeds and larger data allowances, Viasat is likely the better option. However, if you prefer consistent pricing and a straightforward plan structure, HughesNet might be more suitable. Consider your internet usage habits, budget, and the importance of speed versus data allowance when making your decision. Both providers offer reliable satellite internet services with nationwide availability, making them excellent choices for rural and remote areas where traditional broadband options may be limited.

Viasat WiFi Internet News

Introduction

Viasat, a prominent satellite internet provider, continues to make significant strides in the broadband industry. This article delves into the latest developments, offerings, and technological advancements by Viasat, highlighting how they are shaping the future of satellite internet.

Recent Developments

Expansion of Satellite Network

New Satellites Launched: Viasat has successfully launched new satellites to enhance its network capacity and coverage. These satellites aim to provide faster and more reliable internet service, particularly in underserved and remote areas.

Improved Bandwidth: The new satellites are equipped with advanced technology to offer improved bandwidth, allowing for better performance even during peak usage times.

Introduction of Viasat-3 Satellite Constellation

Global Coverage: The Viasat-3 satellite constellation promises near-global coverage, significantly expanding Viasat's reach. This initiative aims to connect even the most remote locations with high-speed internet.

Enhanced Speeds and Capacity: Viasat-3 is designed to deliver unprecedented speeds and capacity, ensuring that customers receive consistent and reliable internet service.

New Services and Plans

Flexible Plans for Residential Customers

Unlimited Data Plans: Viasat now offers unlimited data plans, allowing users to enjoy high-speed internet without worrying about data caps. This is particularly beneficial for heavy internet users and households with multiple connected devices.

Affordable Options: To cater to a diverse customer base, Viasat provides a range of plans at various price points, ensuring that high-speed internet is accessible to more people.

Business Internet Solutions

Tailored Packages: Viasat offers specialized internet packages for businesses, providing reliable and high-speed connectivity essential for business operations.

Remote Work and Telecommuting: With the rise of remote work, Viasat's business internet solutions support seamless telecommuting, video conferencing, and cloud-based applications.

Technological Advancements

Enhanced WiFi Technology

Smart WiFi: Viasat has introduced smart WiFi technology, which optimizes the distribution of internet bandwidth across devices. This ensures a stable and fast connection, even when multiple devices are connected simultaneously.

Advanced Security Features: Viasat's WiFi technology includes robust security features to protect against cyber threats, ensuring a safe online experience for users.

5G Integration

Hybrid 5G-Satellite Network: Viasat is exploring the integration of 5G technology with its satellite network. This hybrid approach aims to combine the strengths of both technologies, offering enhanced speed, reliability, and coverage.

Future Prospects: The integration of 5G and satellite technology is expected to revolutionize internet connectivity, providing ultra-fast speeds and low latency, even in remote areas.

Community Impact and Accessibility

Bridging the Digital Divide

Rural and Underserved Areas: Viasat's efforts focus on bridging the digital divide by providing high-speed internet to rural and underserved communities. This initiative aims to ensure that everyone, regardless of location, has access to reliable internet.

Educational Programs: Viasat partners with educational institutions to provide internet access to schools in remote areas, supporting online learning and educational resources.

Disaster Response and Connectivity

Emergency Services: Viasat's satellite internet plays a crucial role in disaster response, providing connectivity in areas affected by natural disasters where traditional infrastructure is damaged.

Mobile Units: Viasat deploys mobile internet units to provide temporary connectivity in disaster-stricken areas, ensuring that emergency services and affected communities stay connected.

Conclusion

Viasat continues to push the boundaries of satellite internet technology, offering innovative solutions that enhance connectivity and accessibility. With its expanding satellite network, new service plans, and commitment to bridging the digital divide, Viasat is poised to play a significant role in the future of global internet connectivity.

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High-Speed Broadband Internet News Blog

Introduction

Stay updated with the latest happenings in the world of high-speed broadband internet, cable, and television. Here are some recent news highlights and information related to Internet Service Providers (ISPs).

Spectrum to Issue Refunds

Customers affected by the recent Spectrum outage for TV, internet, and phone services are eligible for refunds. Spectrum has acknowledged the inconvenience and is working to ensure better service reliability. To learn more, customers can call Spectrum’s customer service line or visit Spectrum Internet Plans.

Optimum Cable to Raise Prices

Optimum cable announced a $20 increase in their cable rates starting July. As other companies adapt to the cord-cutting trend, Optimum opts to charge more. This might be a good time to explore alternative options like Comparing Some of the Best DSL Internet Service Providers.

Alaska to Get Better Internet

New satellites launched last week aim to provide high-speed internet coverage across Alaska, addressing concerns about connectivity in the region. This development is part of a broader effort to improve internet access in rural and remote areas.

FCC Broadband Maps Under Scrutiny

Recent findings suggest that the FCC's broadband maps are flawed. States are taking measures to accurately identify residents' access to high-speed internet, which is defined as speeds over 25 Mbps. Accurate mapping is crucial for targeting areas that need infrastructure investments. For more information on broadband technology, read The Success and Future of High-Speed Internet.

Advancements in Fiber Optic Technology

• New Deployments: Companies like AT&T and Verizon are expanding their fiber optic networks, offering faster and more reliable internet connections. Fiber optic internet is now capable of delivering speeds up to 2 Gbps, making it one of the fastest options available.
• Increased Speeds: With advancements in technology, fiber optic internet offers incredibly fast speeds and excellent bandwidth, though it remains limited in availability and can be expensive for the fastest options. Learn more about How Fiber Optic Internet Works.

5G and Its Impact on Broadband

5G technology is rolling out, providing faster internet speeds and lower latency, particularly beneficial for urban areas. As 5G networks expand, they are expected to complement existing broadband infrastructure, offering high-speed internet even in densely populated areas. Discover the Success and Future of High-Speed Internet.

Conclusion

The broadband industry is rapidly evolving, with new technologies and initiatives aimed at improving accessibility and performance. Staying updated with these developments can help consumers make informed decisions about their internet services.

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High-Speed Broadband Internet Providers News and Updates

Introduction

Staying informed about the latest developments in high-speed broadband internet is essential. This guide highlights recent news and updates from the industry, focusing on innovations, accessibility, and significant events.

The Broadband Space Race

The deployment of satellites by companies like OneWeb and SpaceX has continued to expand, aiming to provide global high-speed internet access, particularly targeting rural areas. These efforts aim to bridge the digital divide, ensuring even remote areas can access high-speed internet. Additionally, HughesNet and Viasat are enhancing their satellite networks to remain competitive.

Accessibility Issues

Recent reports indicate that over 42 million Americans still lack access to high-speed internet, a significant issue impacting their ability to stream content, work remotely, and perform other online activities effectively. This gap highlights the ongoing need for infrastructure improvements and broader accessibility initiatives. To understand more about the differences in internet connectivity, check out Evaluating Your Options: DSL, Cable, Satellite, and Fiber Internet.

Rural Digital Opportunity Fund

The FCC's Rural Digital Opportunity Fund, now exceeding $20 billion, continues to be a pivotal initiative aimed at bringing faster internet to underserved areas across the United States. This fund is expected to create jobs, enhance opportunities, and improve internet access for millions of Americans, significantly impacting rural communities. Learn more about What Internet Speed is Right for You?.

Spectrum Service Disruption

Spectrum recently experienced a significant service outage affecting internet, television, and phone services in several Northeast states due to severe weather conditions. This outage left many customers without connectivity over the weekend, underscoring the importance of robust infrastructure to handle extreme weather events. For tips on improving your internet speed, visit How to Increase Your Internet Speed.

Additional Developments

Advancements in Fiber Optic Technology

• New Deployments: Companies like AT&T and Verizon are expanding their fiber optic networks, offering faster and more reliable internet connections. Fiber optic internet is now capable of delivering speeds up to 2 Gbps, making it one of the fastest options available.
• Increased Speeds: With advancements in technology, fiber optic internet offers incredibly fast speeds and excellent bandwidth, though it remains limited in availability and can be expensive for the fastest options.

5G and Its Impact on Broadband

• Wider Reach: 5G technology is gradually rolling out, providing faster internet speeds and lower latency, particularly beneficial for urban areas.
• Future Prospects: As 5G networks expand, they are expected to complement existing broadband infrastructure, offering high-speed internet even in densely populated areas. Discover the Success and Future of High-Speed Internet.

Consumer Advocacy and Rights

• Net Neutrality: The debate over net neutrality continues, with consumer advocacy groups pushing for regulations to ensure equal access to internet resources without favoritism.
• Pricing Transparency: There is a growing demand for more transparent pricing from ISPs, with customers seeking clarity on fees and service terms. The FCC now requires broadband providers to display easy-to-understand labels showing prices, speeds, data allowances, and other essential details at the point of sale.

Conclusion

The broadband industry is rapidly evolving, with new technologies and initiatives aimed at improving accessibility and performance. Staying updated with these developments can help consumers make informed decisions about their internet services.

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