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How to Negotiate a Price Cut or New Deal With Your Internet Provider

The cost of high speed internet service has steadily risen over the past several years but even more so for customers who stay loyal to their internet service providers. Few customers realize that there are certain powers you have as a consumer that can help you leverage a better price for your internet service.

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How to Negotiate a Price Cut or New Deal With Your Internet Provider
How to Negotiate a Price Cut or New Deal with Your Internet Provider

How to Negotiate a Price Cut or New Deal with Your Internet Provider

Negotiating with your internet service provider (ISP) can lead to significant savings on your monthly bill. Whether you're looking to reduce costs, upgrade your plan, or secure better terms, effective negotiation requires preparation and strategy. This guide will help you navigate the process and get the best deal possible.

Key Steps to Negotiating with Your ISP

1. Assess Your Current Plan and Needs

Before you start negotiating, it's essential to understand your current plan and determine your needs. Ask yourself:

  • What is your current monthly bill?
  • What speed and data limits do you currently have?
  • Are you experiencing any issues with your service?
  • Do you need more speed or data?

Knowing your current plan's details will help you identify areas where you can negotiate for better terms.

2. Research Competitor Offers

Researching what other ISPs in your area offer can provide leverage during negotiations. Look for:

  • Promotional rates for new customers
  • Speeds and data limits
  • Bundled services (e.g., internet, TV, phone)

Websites like BroadbandNow and CNET provide comprehensive comparisons of ISPs and their plans, which can be useful in your research.

3. Prepare Your Negotiation Points

When you contact your ISP, be prepared with specific points to discuss. These may include:

  • Requesting the same promotional rates offered to new customers
  • Highlighting long-term customer loyalty
  • Mentioning competitor offers
  • Asking for a higher speed or more data at the same price

4. Contact Your ISP

When you're ready to negotiate, call your ISP's customer service. Here are some tips for the call:

  • Be Polite and Courteous: Kindness goes a long way. Customer service representatives are more likely to help if you're friendly and respectful.
  • Be Persistent: If the first representative can't help, ask to speak with a manager or call back later.
  • Be Prepared to Cancel: Mentioning that you're considering switching to a competitor can be a powerful negotiating tactic.

5. Follow Up

If you don't get the desired outcome on your first call, don't give up. Follow up with additional calls or try different customer service channels, such as online chat or email.

Example Negotiation Script

Here's a sample script to help guide your conversation with your ISP:

Hi, my name is [Your Name], and I've been a loyal customer for [X] years. I'm calling because I've noticed that new customers are being offered [specific promotion or rate], and I would like to see if I can get a similar deal. Additionally, I've seen that [competitor] is offering [specific offer], and I'm considering switching if I can't get a better rate with you. Can you help me with this?

Comparison of Popular ISPs and Their Plans

To help you prepare for negotiations, here is a comparison of internet plans from some popular ISPs:

ISP Plan Name Price Speed Data Cap Details
Comcast Performance 200 $81.95/mo 200 Mbps No data cap Good for streaming and gaming
AT&T Internet 1000 $60.00/mo 1,000 Mbps (1 Gbps) No data cap Ideal for large households
Spectrum Internet 400 $49.99/mo 400 Mbps No data cap Suitable for multiple users
Verizon Fios Gigabit $79.99/mo 940 Mbps No data cap Best for heavy internet usage
Cox Preferred 150 $59.99/mo 150 Mbps 1 TB Good for moderate usage

Additional Tips

  • Use Online Tools: Websites like BroadbandNow and Updater can help you compare ISPs and find the best deals.
  • Look for Bundles: Bundling internet with TV and phone services can sometimes result in significant savings.
  • Check for Discounts: Some ISPs offer discounts for students, military personnel, and low-income households.

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Conclusion

Negotiating with your ISP can lead to significant savings and better service. By assessing your needs, researching competitor offers, and preparing your negotiation points, you can increase your chances of securing a better deal. Remember to be polite, persistent, and prepared to follow up if necessary.

For more updates and information on internet service providers, stay tuned to our blog.


A Quick Overview of WOW Internet and Cable

WOW internet is a reliable, fast, and fair priced internet service. This is an overview of WOW Internet service and WOW internet deals in 2020, which will help customers answer the question, Is WOW internet the best internet provider in my area.

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A Quick Overview of WOW Internet and Cable
A Quick Overview of WOW! Internet and Cable

A Quick Overview of WOW! Internet and Cable

WOW! (WideOpenWest) is a regional cable and fiber internet provider that offers a variety of internet plans, including high-speed options and bundles with other services. This guide provides an updated overview of WOW! Internet and Cable, including a comparison table of the latest plans available from the provider.

Key Features of WOW! Internet

  • No Contracts: WOW! internet plans do not require a contract, providing flexibility for customers.
  • High Speeds: WOW! offers internet speeds ranging from 100 Mbps to 5,000 Mbps, catering to different needs.
  • Unlimited Data: Most plans come with unlimited data, eliminating worries about data caps.
  • Whole-Home WiFi: WOW! provides Whole-Home WiFi solutions to ensure strong connectivity throughout your home.
  • Affordable Pricing: WOW! offers competitive pricing, making it a cost-effective choice for many households.

WOW! Internet Plans

Here is a detailed comparison of the internet plans currently available from WOW!:

Plan Name Price Download Speed Upload Speed Data Cap Details
Internet 100 $19.99/mo 100 Mbps 10 Mbps No data cap Ideal for basic browsing and email
Internet 300 $39.99/mo 300 Mbps 20 Mbps No data cap Suitable for streaming and gaming
Internet 500 $49.99/mo 500 Mbps 20 Mbps No data cap Great for multiple users
Internet 1 Gig $64.99/mo 1,000 Mbps (1 Gbps) 50 Mbps No data cap Best for heavy usage
Internet 1.2 Gig $74.99/mo 1,200 Mbps 50 Mbps No data cap Excellent for large households
Internet 2 Gig $99.99/mo 2,000 Mbps 100 Mbps No data cap Ultra-fast speeds for all needs
Internet 5 Gig $247.99/mo 5,000 Mbps 100 Mbps No data cap Top-tier performance

WOW! Bundles

WOW! also offers bundles that combine internet with other services like YouTube TV and home phone service. Here are some popular bundle options:

Bundle Name Price Download Speed Channels Details
Internet 300 + YouTube TV $92.99/mo 300 Mbps 100+ Great for streaming and light gaming
Internet 600 + YouTube TV $107.99/mo 600 Mbps 100+ Ideal for mid-sized households
Internet 1 Gig + YouTube TV $122.99/mo 1,000 Mbps (1 Gbps) 100+ Best for heavy streaming and gaming
Internet 1.2 Gig + YouTube TV $157.99/mo 1,200 Mbps 100+ Excellent for large households with many devices
Internet 5 Gig + YouTube TV $247.99/mo 5,000 Mbps 100+ Ultimate performance for all needs

Additional Features and Benefits

  • Whole-Home WiFi: WOW!'s Whole-Home WiFi system ensures strong connectivity throughout your home, eliminating dead zones.
  • No Data Caps: Most WOW! plans come with unlimited data, so you don't have to worry about overage charges.
  • Customer Support: WOW! offers 24/7 customer support to help with any issues or questions you may have.
  • Flexible Equipment Options: You can rent a modem from WOW! or use your own compatible device.

Customer Reviews and Satisfaction

WOW! Internet and Cable have received mixed reviews from customers. While many appreciate the no-contract flexibility and competitive pricing, others have reported issues with customer service and occasional outages. It’s advisable to read customer reviews and consider local service reliability before making a decision.

Installation and Setup

WOW! offers professional installation services to ensure your internet and cable services are set up correctly. The installation fee is often waived during promotional periods, so be sure to check for any ongoing offers.

How to Sign Up for WOW! Internet and Cable

Signing up for WOW! services is straightforward. You can visit their website, enter your address to check availability, and choose a plan that suits your needs. Alternatively, you can call their customer service for assistance with selecting a plan and scheduling installation.

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Conclusion

WOW! offers a variety of internet plans and bundles to meet different needs and budgets. With high speeds, no contracts, and unlimited data options, WOW! is a great choice for many households. Whether you need basic internet for browsing and email or ultra-fast speeds for streaming and gaming, WOW! has a plan that can meet your needs.

For more updates and information on internet service providers, stay tuned to our blog.


Choosing the Best Internet Service Provider When Coronavirus Has You Working From Home

Find the best internet service provider for remote work during the pandemic. Compare speeds, reliability, and plans to stay connected from home.

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Choosing the Best Internet Service Provider When Coronavirus Has You Working From Home
Choosing the Right Internet Service Providers When Working from Home in 2020

Choosing the Right Internet Service Providers When Working from Home 

Working from home has become a necessity for many, and having a reliable internet connection is crucial for productivity. This guide will help you choose the right Internet Service Provider (ISP) for your remote work needs in 2020, updated with the latest information and related articles for further reading.

Key Factors to Consider

1. Speed

Internet speed is one of the most critical factors to consider when working from home. Different activities require different speeds:

  • Basic web browsing and email: At least 5 Mbps
  • Quality streaming and video conferencing: At least 20 Mbps
  • Transferring large files: At least 35 Mbps
  • Multiple people working from home: At least 50 Mbps

For more detailed information on internet speeds, check out How Fast Does Internet Need to Be for Streaming, Gaming, and More?

2. Bandwidth

Bandwidth refers to the maximum volume of data that can be transmitted over your internet connection in a given amount of time. If you have multiple devices connected simultaneously, you'll need higher bandwidth to avoid slowdowns.

3. Reliability

An unreliable connection can disrupt your work and cause frustration. Look for ISPs with high uptime guarantees and positive customer reviews regarding reliability.

4. Customer Support

Good customer support is crucial, especially if you encounter issues with your internet connection. Ensure that the ISP offers 24/7 customer support and has a reputation for resolving issues promptly.

5. Data Caps

Some ISPs impose data caps, which can limit the amount of data you can use each month. For remote work, especially if it involves video conferencing and large file transfers, it's best to choose an ISP that offers unlimited data plans.

6. Price

While cost shouldn't be the only factor, it is essential to find an ISP that offers good value for money. Compare the prices of different ISPs and the features they offer to ensure you get the best deal.

Types of Internet Connections

Different types of internet connections offer varying speeds and reliability:

Fiber Internet

Fiber internet is the fastest and most reliable option available. It offers high speeds and low latency, making it ideal for remote work. Providers like AT&T Fiber and Google Fiber are excellent choices.

Cable Internet

Cable internet also provides high speeds and is widely available. Companies like Spectrum and Cox offer robust cable internet plans suitable for remote work.

DSL

DSL internet can provide decent speeds, but its performance can degrade if you are far from the provider's hub. AT&T offers reliable DSL plans.

Satellite Internet

Satellite internet is generally slower and less reliable than other types, but it can be a good option for those in rural areas. Viasat and HughesNet are the primary providers.

Best Internet Providers for Remote Work

Based on current availability and the criteria outlined, the leading ISPs for remote work include:

  • Verizon Fios: Known for its high speeds and reliability.
  • AT&T Fiber: Offers competitive pricing for gigabit speeds.
  • Google Fiber: Provides fast speeds and excellent customer service.
  • Xfinity: Reliable cable internet with wide availability.
  • Spectrum: Offers no-contract plans with unlimited data.

For more details on the best ISPs, check out Best Internet Providers for 2024.

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Conclusion

Choosing the right ISP is crucial for a smooth and productive remote work experience. Consider factors such as speed, bandwidth, reliability, customer support, data caps, and price when making your decision. By doing thorough research and comparing different options, you can find an ISP that meets your needs and ensures a seamless work-from-home experience.

For more updates and information on internet service providers, stay tuned to our blog.


Viasat WiFi Internet : A Comprehensive Review

Viasat WiFi Internet : A Comprehensive Review for 2020

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Viasat WiFi Internet : A Comprehensive Review
Viasat WiFi Internet News

Viasat WiFi Internet News

Introduction

Viasat, a prominent satellite internet provider, continues to make significant strides in the broadband industry. This article delves into the latest developments, offerings, and technological advancements by Viasat, highlighting how they are shaping the future of satellite internet.

Recent Developments

Expansion of Satellite Network

New Satellites Launched: Viasat has successfully launched new satellites to enhance its network capacity and coverage. These satellites aim to provide faster and more reliable internet service, particularly in underserved and remote areas.

Improved Bandwidth: The new satellites are equipped with advanced technology to offer improved bandwidth, allowing for better performance even during peak usage times.

Introduction of Viasat-3 Satellite Constellation

Global Coverage: The Viasat-3 satellite constellation promises near-global coverage, significantly expanding Viasat's reach. This initiative aims to connect even the most remote locations with high-speed internet.

Enhanced Speeds and Capacity: Viasat-3 is designed to deliver unprecedented speeds and capacity, ensuring that customers receive consistent and reliable internet service.

New Services and Plans

Flexible Plans for Residential Customers

Unlimited Data Plans: Viasat now offers unlimited data plans, allowing users to enjoy high-speed internet without worrying about data caps. This is particularly beneficial for heavy internet users and households with multiple connected devices.

Affordable Options: To cater to a diverse customer base, Viasat provides a range of plans at various price points, ensuring that high-speed internet is accessible to more people.

Business Internet Solutions

Tailored Packages: Viasat offers specialized internet packages for businesses, providing reliable and high-speed connectivity essential for business operations.

Remote Work and Telecommuting: With the rise of remote work, Viasat's business internet solutions support seamless telecommuting, video conferencing, and cloud-based applications.

Technological Advancements

Enhanced WiFi Technology

Smart WiFi: Viasat has introduced smart WiFi technology, which optimizes the distribution of internet bandwidth across devices. This ensures a stable and fast connection, even when multiple devices are connected simultaneously.

Advanced Security Features: Viasat's WiFi technology includes robust security features to protect against cyber threats, ensuring a safe online experience for users.

5G Integration

Hybrid 5G-Satellite Network: Viasat is exploring the integration of 5G technology with its satellite network. This hybrid approach aims to combine the strengths of both technologies, offering enhanced speed, reliability, and coverage.

Future Prospects: The integration of 5G and satellite technology is expected to revolutionize internet connectivity, providing ultra-fast speeds and low latency, even in remote areas.

Community Impact and Accessibility

Bridging the Digital Divide

Rural and Underserved Areas: Viasat's efforts focus on bridging the digital divide by providing high-speed internet to rural and underserved communities. This initiative aims to ensure that everyone, regardless of location, has access to reliable internet.

Educational Programs: Viasat partners with educational institutions to provide internet access to schools in remote areas, supporting online learning and educational resources.

Disaster Response and Connectivity

Emergency Services: Viasat's satellite internet plays a crucial role in disaster response, providing connectivity in areas affected by natural disasters where traditional infrastructure is damaged.

Mobile Units: Viasat deploys mobile internet units to provide temporary connectivity in disaster-stricken areas, ensuring that emergency services and affected communities stay connected.

Conclusion

Viasat continues to push the boundaries of satellite internet technology, offering innovative solutions that enhance connectivity and accessibility. With its expanding satellite network, new service plans, and commitment to bridging the digital divide, Viasat is poised to play a significant role in the future of global internet connectivity.

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Can Poor Credit Score Stop You from Getting a Reliable Satellite Internet?

Can a poor credit score be a problem when getting a satellite internet connection for your home or office? Find the answer in this blog.

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Can Poor Credit Score Stop You from Getting a Reliable Satellite Internet?
The Impact of Credit Score on Satellite Internet Services: DIRECTV, Viasat, and HughesNet

The Impact of Credit Score on Satellite Internet Services: DIRECTV, Viasat, and HughesNet

Introduction

Your credit score plays a significant role in many aspects of your life, including your ability to obtain satellite internet services. Providers like DIRECTV, Viasat, and HughesNet often consider your credit score when determining service eligibility, deposit requirements, and terms. Understanding how your credit score affects your satellite internet service options can help you make informed decisions and potentially save money.

How Credit Scores Affect Satellite Internet Services

Credit Checks and Deposits

DIRECTV: Often requires a credit check to determine if a deposit is necessary. Customers with lower credit scores may be asked to pay a deposit or may have limited service options.

Viasat: Similar to DIRECTV, Viasat conducts credit checks. Depending on your credit score, you might be required to pay a deposit or be offered different plan options.

HughesNet: HughesNet also considers your credit score when you sign up for their services. A low credit score might result in a higher upfront cost or deposit.

Impact on Plan Availability and Pricing

DIRECTV: Your credit score can influence the types of plans and promotions you qualify for. Higher credit scores might grant access to better deals and more premium plans.

Viasat: Viasat may offer more flexible payment options and better pricing to customers with good credit scores. Conversely, lower credit scores might limit your plan choices.

HughesNet: With HughesNet, customers with higher credit scores are likely to receive more favorable terms, such as lower deposits and better promotional pricing.

How to Check Your Credit Score

Knowing your credit score before applying for satellite internet services can help you anticipate what to expect. Here are a few ways to check your credit score:

  • Credit Reporting Agencies: The three major credit bureaus—Equifax, Experian, and TransUnion—offer free annual credit reports.
  • Credit Monitoring Services: Services like Credit Karma or Experian provide regular updates on your credit score and report.
  • Bank and Credit Card Statements: Some banks and credit card companies offer free credit score monitoring as a customer benefit.

Tips to Improve Your Credit Score

Improving your credit score can help you qualify for better satellite internet service terms. Here are some tips to help you manage and improve your credit score:

  • Pay Bills on Time: Consistently paying your bills on time is one of the most significant factors in maintaining a good credit score.
  • Reduce Debt: Keep your credit card balances low and work on paying off existing debt.
  • Check Your Credit Report: Regularly review your credit report for any inaccuracies and dispute any errors you find.
  • Limit Credit Inquiries: Avoid applying for too much new credit in a short period, as multiple credit inquiries can negatively impact your score.

Case Studies: Impact of Credit Scores on Real Users

Case Study 1: DIRECTV Customer Experience

A customer with a credit score of 650 applied for DIRECTV and was required to pay a $100 deposit. They were offered a mid-tier plan but not eligible for promotional rates available to those with higher scores.

Case Study 2: Viasat Customer Experience

A Viasat customer with a credit score of 720 was not required to pay any deposit and received a promotional rate for the first year of service. The high credit score also enabled them to qualify for the premium unlimited data plan.

Case Study 3: HughesNet Customer Experience

A customer with a credit score of 580 applying for HughesNet was required to pay a $200 deposit. They were limited to basic plans and did not qualify for the advertised promotional rates.

Frequently Asked Questions

Do all satellite internet providers require a credit check?

Most major satellite internet providers, including DIRECTV, Viasat, and HughesNet, perform credit checks as part of their service application process.

Can I get satellite internet service with a low credit score?

Yes, but you may be required to pay a deposit and may have limited plan options or higher costs.

How can I improve my chances of getting a better satellite internet plan?

Improving your credit score by paying bills on time, reducing debt, and regularly checking your credit report can enhance your chances of qualifying for better plans and promotions.

Conclusion

Your credit score can significantly impact your satellite internet service options with providers like DIRECTV, Viasat, and HughesNet. By understanding the relationship between your credit score and the services you qualify for, you can take steps to improve your credit and secure better internet service terms.

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